Privacy Policy
This Privacy Policy explains how Jackpot Machine Ltd ("Jackpot Machine", "we", "us" or "our") collects, uses and safeguards information when you visit jackpot-machine.co.uk and play our free social casino slot game. By using the website you agree to the practices described below.
Jackpot Machine is a free-to-play, entertainment-only platform. There is no real money gambling, no deposits and no withdrawals, which means we deliberately collect as little personal information as possible. We have written this policy in plain English so you always know where you stand.
1. Who we are
Jackpot Machine Ltd is the data controller responsible for your information. Our registered address is 20 Wenlock Road, London, N1 7GU, United Kingdom. If you have any questions about this policy or your data, you can reach us at [email protected].
2. Information we collect
We collect very limited information. When you contact us through the website form, we receive the name, email address, subject and message you choose to provide. We do not ask for, and you should never send us, financial or payment details — the game is entirely free.
When you play the game, your virtual coin balance is stored locally in your own browser. This information stays on your device and is not transmitted to us. Clearing your browser storage will reset that balance.
3. Cookies and analytics
We use a small number of cookies to keep the site functioning, to remember your cookie preference and to understand, in aggregate, how players use the game. You can control these through the cookie banner and your browser settings. Our separate Cookie Policy describes them in more detail.
4. How we use information
We use the information you provide to respond to your enquiries, to improve the game and website, to maintain security and to comply with our legal obligations. We never sell your personal information, and we do not use it to target you with real-money gambling products.
5. Legal basis for processing
Where the UK GDPR applies, we rely on your consent (for example, for optional analytics cookies) and on our legitimate interests in operating, securing and improving a free entertainment service. You may withdraw consent at any time.
6. Sharing your information
We share information only with trusted service providers who help us run the website (such as hosting and analytics providers), and only to the extent necessary. These providers are bound by confidentiality obligations. We may also disclose information where required by law.
7. Data retention
We keep contact messages only for as long as needed to handle your request and for a reasonable period afterwards for record-keeping. Aggregated analytics data may be retained longer because it does not identify you individually.
8. Your rights
Subject to applicable law, you have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain processing. To exercise any of these rights, please email us and we will respond within the timeframes required by law.
9. Security
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Children
Jackpot Machine is intended strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us with information, please contact us and we will delete it promptly.
11. International transfers
Our service providers may process data outside the United Kingdom. Where this happens, we take steps to ensure your information receives an adequate level of protection through appropriate safeguards.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. Significant changes will be highlighted on the website where appropriate.
13. Contact us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact Jackpot Machine Ltd at [email protected] or by post at 20 Wenlock Road, London, N1 7GU, United Kingdom.